November 28, 2000 Mr. Houck, It was a pleasure meeting with Bob Hachtman yesterday to listen to his presentation regarding casting design. Myself, our Engineering Manager, as well as five of our designers found the information to be very valuable. Bob showed us our part which has had a history of having porosity defects and gave us a suggestion to reduce the re-entrant angles that would reduce or eliminate the defects that we are seeing. Our designers are looking into this to see if the change would have any impact on the functionality of the part. As long as it doesn't, we will be sending a revised print for quotation for future orders. Bob also told us how Kulp is now reviewing existing jobs to see if changes in engineering would improve the quality of the castings. This is the case with another part. Spence had requested that this part be x-rayed due to defect history, but Bob said that Kulp was going to re-engineer the gating and risers to solve the problems that were occurring in this casting. I told Bob that Spence would monitor the results, and as long as the defects were reduced to a more acceptable level, that we would waive the x-ray requirement. I applaud these proactive steps that Kulp is taking to improve the quality of our castings. I look forward to continuing and growing our relationship. Regards, Quality Manager Spence Engineering "Cronite Co. has been doing business with Kulp Foundry for more then three decades. Kulp is our major foundry for producing various cast iron and ductile components for our die stamping presses. Kulp's ability to maintain a high level of quality and dependable service at a competitive price has been instrumental in controlling Cronite's manufacturing costs. It is for this reason that Kulp Foundry continues to be Cronite's major supplier of casting products and services." Ron Maguire, Purchasing Mgr., The Cronite Company